A partner that manages your ALM, operations, and support end-to-end ensures stability, quality, and the agility to develop your business systems further.
Applications that don’t function properly slow down the entire business. That’s why more than just support is needed – structure, process, and long-term planning are required. Implema helps you maximize business value from your business systems every day.
Our ALM services are based on ITIL, high competence, and a proven delivery model. You get a partner that handles both technology and process – proactively, structured, and with full responsibility.
We manage your SAP environments – on-prem, cloud, or hybrid – with high availability, certified processes, and fixed costs.
Proactive monitoring of SAP systems with automated alerts, incident management, and round-the-clock actions.
Our service desk handles issues within both SAP and Dynamics – with Single Point of Contact (SPoC), SLAs, and named resources.
We monitor business-critical integrations, identify deviations in real-time, and secure flows.
Responsible for your delivery, ensuring structure, coordinating improvements, and following up on SLAs.
Ensures that systems and delivery go hand in hand
Receives, qualifies, and resolves your issues – both technically and business-related.
Ensures that business-critical flows function and addresses errors before they affect users.
Handles operations, monitoring, and system updates according to agreements and certified routines.
Responsible for the daily operation of the SAP system. Manages user permissions, monitors system health, handles transports, and ensures backup, patches, and technical maintenance according to agreed SLA.
From increased transparency to more secure flows, here’s how you go from complexity to control with Dynamics 365.
For operations and support so you can focus on business development.
With named resources, SPoC, and clear roles.
According to ISO 9001, ISO 27001, ISO 14001, and GDPR – and meet both SAP's and Microsoft's support requirements.
Actively working to ensure systems are patched and secured
We deliver high SLA and proactive monitoring – with ITIL-based processes and experience from hundreds of systems.
We realize your data journey – with experience, methodology, and technology. This is how we drive growth for our customers.
Whether you need stable operations, proactive support, or long-term management of your systems – we are with you all the way.
We are certified partners with both SAP and Microsoft, and meet their support quality requirements.
We are ISO-certified in quality, information security, environment, and GDPR.
We work according to ITIL-based processes, adapted for business-critical IT.
We offer customer teams with named resources, SPoC, and access to Implema's entire network of specialists.
We have our own operations environment in Private Cloud – or manage your environment on-site or in hyperscaler clouds.
Practical tips, inspiration, and insights from our experts – for those who want to stay ahead.
Kontakta vårt team – vi hjälper dig gärna!
Oavsett om du har en fråga, vill veta mer om våra lösningar eller bara är nyfiken på hur vi kan hjälpa ditt företag, är du varmt välkommen att höra av dig.
