Global Time Management Transformation Pre‑Study for SAP SuccessFactors

Companies
Global Telecom Company
Business Systems
SAP
Sector
Telecom

How do you create a global strategy for Time Management when operations span over 100 countries, local needs vary, and the transition from SAP HRMS to SAP SuccessFactors is approaching? In this case study, we explain how a global organization in the telecom industry conducted a pre-study to reduce risk, create alignment, and lay the foundation for a scalable implementation.


Summary

A global organization was facing an extensive transition from SAP HRMS to SAP SuccessFactors and needed to clarify strategy, scope, and dependencies within Time Management. Implema led a pre-study that resulted in:

  • Global Time Management strategy to guide design, priorities, and decisions in the upcoming implementation
  • Analysis of scope, process fit, and critical dependencies between Time Management, projects, and payroll
  • Decision and procurement documentation for selecting an implementation partner and planning the next phase

About the customer

A major international organization with operations in more than 100 countries was preparing a transformation from SAP HRMS to SAP SuccessFactors. To succeed, the organization first needed to create a common direction for how Time Management would be standardized, adapted, and implemented globally.

The Challenge

The customer was in the early stages of its transformation journey and needed answers to several crucial questions:

  • To what extent can we standardize globally without losing local requirements?
  • What dependencies exist between Time Management, projects, and payroll?
  • How should scope and priorities be defined before implementation?
  • Which risks need to be managed early on?
  • How do we ensure the right partner is chosen for the next step?

The challenge was not just technical. It was also about governance, ways of working, decision support, and coordination between multiple functions and geographies.

What Implema Did

Implema led the pre-study in close collaboration with stakeholders from several regions and functions. The focus was on creating a fact-based foundation for decisions and a clear path forward.

The work included:

  • Analysis of SAP SuccessFactors Time Management and its process fit
  • Mapping of end-to-end dependencies
  • Coordination between Time to Project and Time to Payroll
  • Development of a global strategy for Time Management
  • Support in a structured procurement process to select an implementation partner

Results and Impact

The pre-study provided the customer with:

  • A clearer understanding of the solution’s possibilities and limitations
  • Identified dependencies affecting future solution design
  • Better alignment between functions, markets, and decision-makers
  • A defined global strategy for Time Management
  • A more structured and secure transition to the upcoming implementation phase
  • A secured implementation partner for the next step

Business Value

The most important value was that the customer could move from uncertainty to direction. Instead of starting the implementation with an unclear scope and fragmented requirements, the organization gained a common strategy, better decision support, and a solid foundation for a global transformation project.

Why the Customer Chose a Pre Study First

For organizations with many countries, complex processes, and high demands for harmonization, a feasibility study is often crucial. It makes it possible to:

  • Reduce risk before implementation
  • Identify critical dependencies in time
  • Create alignment between HR, IT, projects, and payroll
  • Define a realistic scope and the right level of ambition
  • Lay the foundation for a more scalable SuccessFactors solution

Frequently Asked Questions about Time Management in SAP SuccessFactors

What is the purpose of a Pre study for SAP SuccessFactors Time Management?

The purpose is to clarify strategy, scope, process dependencies, local requirements, and risks before the implementation begins.

Why is global Time Management complex?

Because global standards must often be balanced against local regulations, ways of working, and organizational needs.

What do Time to Project and Time to Payroll mean?

It refers to how time data needs to support both project tracking and payroll processes, which requires integration and process-oriented thinking.

When should you conduct a pre-study?

When the organization is facing a major transformation, operates in multiple markets, or needs to make strategic decisions before implementation.


Do you want to create the right foundation for your SuccessFactors transformation?

Talk to us about how a feasibility study can reduce risk, create alignment, and give you a clearer path forward.

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